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Delivery Terms

Delivery to Mainland UK VAT eligible locations only (surcharges apply to some areas)

Pre 12 noon delivery option is available for UK Mainland only, dependent upon stock availability and order being placed before 3pm. (If after 3pm we will do our best to fulfil orders but dependent upon products ordered and our carrier accepting goods)

Deliveries are scheduled to take place from Monday to Friday excluding weekends and national holidays.

For Delivery to southern Ireland, Channel Islands and mainland Europe please contact us for a competitive quotation.

Returns Policy

Simply email us at or call 0117 9381 600 and we will be able to give you a returns authorisation code, which must be sent with the returned item. Returns should be authorised within 14 days from the day of delivery to you. Items should be returned in unused condition & due to the nature of our products a restocking fee may apply. Unfortunately, delivery charges are not refundable. Items returned without an authorisation code may not be accepted. Normally All refunds will be processed within 7- 10 working days on receipt of returned goods.

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